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Need some help getting your online bingo account started or having an issue with your Bucky bingo account? Maybe you just want to say hi. Either way, you can send our customer support team a message by going to the contact page (hit the 'contact' button in the top toolbar).

For quick answers to some of the commonly asked questions from other Bucky bingo players, check out the FAQs below.


How do I sign up?

Signing up online at Bucky Bingo couldn't be easier: just click 'join now' in the top right of your screen. Fill out the required information. Don’t worry, it only takes two minutes to get up and running and you can be playing online bingo and slot games in no time! New players even get a special bonus and free spins on the biggest online slots game in the world, Rainbow Riches!


What are the requirements for signing up at Bucky Bingo?

First and most importantly, you need to be at least 18 years old to join Bucky or any other online bingo sites (and be able to prove it). Next, you'll need a valid email address. Finally, we’ll need a valid debit or credit card. If you tick those boxes, you can sign up now!


Why do you need my credit/debit card details when I sign-up?

When you register with Bucky, we'll ask for your credit/debit card details to verify your identity. This is a requirement known as KYC (that stands for Know Your Customer). Don’t worry though, we won't charge you any money for registering with us nor will any money be taken from your card unless you choose to deposit funds into your Bucky Bingo account.


How do I get my welcome bonuses?

Simply deposit £10 or more in your account after signing up. Spend it on bingo tickets, and we'll credit you with a further £10 plus we’ll add 50 spins to try your luck on Rainbow Riches online slots!


For any other queries click here to contact our customer support team.

If you wish to report a problem with our application, please help us by providing as much information as possible.

Depending on the nature of your problem please try and provide the following details:

Your chat name

Your Account Number


Game Play ID (if known and if the problem relates to a specific game)

The Time of the problem

A description of the problems