Bucky to the Rescue!

Bucky's Customer Services are open 7 days a week, 8am to midnight. If you wish to report a problem with the site or your account, please help us by providing as much information as possible.


Q. How do I sign up?

A. Signing up at Bucky Bingo couldn't be easier: just click here. It takes two minutes to get up and running and you can be playing online bingo in no time!

Q. What are the requirements for signing up at Bucky Bingo?

A. You'll need a valid email address to get started at Bucky and you'll need to be at least 18 years old. Tick all the boxes? Sign up now!

Q. Why do you need my credit/debit card details when I sign-up?

A. When you register with Bucky we'll ask for your credit/debit card details. This is simply to verify your identity. We won't charge you any money for registering with us nor will any money be taken from your card unless you choose to deposit funds into your Bucky account.

Q. How do I get my welcome bonus?

A. Getting your welcome bonus couldn't be simpler; simply deposit £10 or more into your account upon signing up and get a £10 bingo bonus to use at Bucky, plus 50 spins on Rainbow Riches.
Then on your second deposit, Spend £10 in cash and get a £10 games bonus to use at Bucky. If that wasn't enough on your third deposit, just spend £10 in cash and get 20 spins to use on Rainbow Riches at Bucky.

Top 5 Bingo Terms

Bingo Card

This is the most important part of your game! You can purchase one bingo card or multiple ones for each game. They have different numbers on them which are stamped off each time a number is called and it matches up

Deposit Bonus

On your first deposit you will get a bonus so you have more money to play with!

Game Rooms

There are loads of different bingo rooms when you log in to Bucky. They will all have different names; some will play 75 ball bingo and some will play 90 ball bingo.

Progressive Jackpots

Bucky offers progressive jackpot games. Each time a player buys a bingo card, a little bit is put aside for a jackpot. This jackpot will continue to increase each game until a player gets lucky and wins it all!


Used to refer to their fellow friends and bingo players onsite.

Additional Information Requests -->

If you have any further questions, please contact Customer Support: support@buckybingo.co.uk or phone us on 0161 413 7000.

If you wish to report a problem with our application, please help us by providing as much information as possible.

Depending on the nature of your problem please try and provide the following details:

  • Your chat name
  • Your Account Number
  • Game
  • Game Play ID (if known and if the problem relates to a specific game)
  • The Time of the problem
  • A description of the problems