Here at BuckyBingo.co.uk, we pride ourselves on our excellent customer service, which we believe offers the highest standards in efficiency and
courteousness.
Whether you would like to speak to a member of our team directly, or simply want to leave us a few words about your BuckyBingo.co.uk experience, we are here to listen, help and advise.
Feel free to email us anytime at support@buckybingo.com.
It helps us to assist you if you can provide us with as much information as possible when reporting a problem. Depending on the nature of your query, please try to provide the following details when contacting us:
- Your chat name
- Your user name
- Your telephone number
- Your email address
- The affected game (i.e. bingo or a specific mini-game)
- Game Play ID (if known and if the problem relates to
a specific game)
- The time at which the problem occurred
- A description of the problem (detailing a specific prize, bet, win, deposit amount etc.).
This information will help us to deal with your enquiry much more efficiently, and helps us to sustain the general quality and maintenance of the site.
Feedback
Maintaining the high quality of BuckyBingo.co.uk relies heavily on the reaction and feedback we receive from our members. Because of this, BuckyBingo.co.uk welcomes any comments you may have - good or bad - so that we may endeavour to maintain or evolve the way BuckyBingo.co.uk functions.
Please send your email messages to support@buckybingo.com.
Your comments are much appreciated.
Bucky Bingo is owned by BetFred Ltd, a private limited company, in partnership with Virtue Fusion (Alderney) Ltd. Virtue Fusion (Alderney) Ltd is a private limited company registered in Alderney under number 1628. Registered office: York House, Victoria Street, Alderney, GY9 3TA, British Channel Islands
Virtue Fusion (Alderney) Ltd is a wholly-owned subsidiary of Virtue Fusion Ltd. Virtue Fusion (Alderney) Ltd is licensed to provide interactive betting opportunities under an Internet Gaming Licence issued by the Alderney Gambling Control Commission on 1st September 2007. All financial transactions will be conducted by the European Head Office, Virtue Fusion Limited. The registered trading offices of Virtue Fusion Limited are:
14-16 Betterton Street
London
WC2H 9AH
